Student E-mail F.A.Q.
How do I access my e-mail the first time?
What is my Gavilan e-mail address?
After you login, you will see your e-mail address in the e-mail box (in the upper right corner). The e-mail address will use the following format:[First Name].[Last Name][#]@my.gavilan.edu (e.g., firstname.lastname@example.org, email@example.com).
Who gets an Gavilan e-mail address?
All students who have been admitted to the college will be assigned a Gavilan College e-mail address.
What if I already have Gmail?
Your e-mail account through Google Apps at Gavilan College will have its own e-mail address (@my.gavilan.edu). This will not affect your personal Gmail account.
Do I have to use my Gavilan E-mail Address?
YES. If you choose, you may forward your Gavilan College e-mail to a personal account, however, you will still be responsible for all information sent to your Gavilan College account. Gavilan College is not responsible for any problems that may occur due to e-mail forwarding. (See #3 - Redirecting of student e-mail from Gavilan College Student E-mail Guidelines).
How long can I keep my Gavilan e-mail address?
While you are taking classes at Gavilan College, your e-mail account will be maintained. At the end of your last enrolled semester, a 1-year grace period starts, allowing you to transition off of Gavilan's system. If you re-enroll within that grace period, your 'active' status will be re-established. At the end of the 1-year grace period, your @my.gavilan.edu e-mail account will be discontinued.
Can I setup my Gavilan email on a portable device?
Unfortunately, you cannot use IMAP/POP e-mail clients to connect to @my.gavilan.edu. Although Gavilan does not support mobile devices/apps, there is a way to connect iPhones/Andriods using the Gmail app. You cannot use the built-in Mail app on either iPhone/Andriod. View Gmail App Setup Instructions
How do I forward @my.gavilan.edu e-mails to another account?
A student may choose to redirect Gavilan College e-mail to another e-mail address (e.g., @gmail.com, @yahoo.com) at his or her own risk. Gavilan College will not be responsible for the handling of e-mail by outside vendors. Having e-mail redirected does not absolve a student from the responsibilities associated with communication sent to his or her official Gavilan College e-mail address. How to Automatically forward emails to another account
How can I get help?
If you do not find the information that you are looking for at Google's User Learning Center, you may contact us at firstname.lastname@example.org or call 408-848-4736 during regular business hours.