CalWORKs/Fresh Success Virtual Appointments
The CalWORKs/Fresh Success Counselor and staff are available virtually to current CalWORKs and Fresh Success students via Cranium Cafe..
If you need a longer meeting, please contact us at (408) 461-8421 to schedule an appointment.
Video chat on Cranium Cafe with Ozzy Zamora, M.A.
Video chat on Cranium Cafe with Annette Gutierrez
Video chat on Cranium Cafe with Olga Olvera
- You may meet with our counselor or staff during drop-in times by "knocking" on the virtual door of an available counselor or staff member (indicated by a green button on their Cafe Card, shown below).
- You will then be prompted to login using your Gavilan ID and password to authenticate as a student at Gavilan before beginning your session.
- Your session will begin with a text chat window and it will be replaced by a video window once the counselor or staff member "invites you in."
CRANIUM CAFE
| Cranium Cafe Video | Made for students with their needs in mind |
Online Counseling - Webcam
Real-time, Webcam and Audio Interaction with a Counselor:
The platform we use for the video interaction is intuitive, user-friendly and requires no software download or installation. All you will need to do is "knock on the door" of one of our available counselors and meet them online!
What you need to participate:
- Any desktop or laptop computer with a camera (preferred)
- Use Chrome or Firefox as your web browser - you will have technical problems if you use other web browsers!
- Have your web camera ready and activated. Test your computer a day in advance to make sure it is ready for the online counseling session by visiting the Cranium Café website
- Have a headset with a microphone ready (your cell phone headphones will work great!)
- Android or Windows tablet device (video capabilities currently not supported for Apple iOS devices)
- Use Chrome
- Have your camera ready and activated. Test your equipment a day in advance to make sure it is ready for the online counseling session by visiting the Cranium Café website
- Have a headset with microphone ready (your cell phone headset will work great!)
How to prepare for the live interaction:
- Make sure there is proper lighting in the room.
- Make sure there is little to no background noise.
- No interruptions – Do not answer phone calls, texts or surf the web during the session. It is important to give your full attention to the counselor.
- Be respectful when communicating with your counselor.
- Virtual Drop-In sessions are designed to address quick concerns. Virtual appointments will be available Spring 2019.
- You may meet with a counselor during the hours listed above by "knocking" on the virtual door of an available counselor (indicated by a green button on their Cafe Card, shown below).
- You will then be prompted to login using your Gavilan ID and password to authenticate as a student at Gavilan before beginning your session.
- Your session will begin with a text chat window and it will be replaced by a video window once the counselor "invites you in."