Library Services and Support Message

Message to Students about Library Services and Support

The library is open virtually until further notice due to COVID-19 restrictions.

If you need assistance with research or other resources, librarians are on duty during the fall semester as follows:

Monday-Thursday 9 a.m. - 9 p.m.
Friday: 9 a.m. - 4 p.m.

Librarians can be reached using our Ask A Librarian chat. You can find the Ask A Librarian bubble on all library webpages. Click on the bubble to start talking to a librarian during the library hours. If you find yourself struggling with iLearn or some other technology, if you need some coaching or guidance, please contact us. During open hours, you can also send a text instead of a chat. Here is the text number: 

  • Text: 408-872-9275

The reference e-mail is monitored regularly, too. You can leave a question or request at

Book Returns:

If you borrowed a book or other resource from the library and have not yet returned it, please contact us by e-mail at Gavilan schedules regular times to return materials, and we can make sure you know when the next opportunity comes up. Students are not being assessed fines for overdue materials that are still out. However, if you have not returned materials, transcripts and other records may be held until you return those items or pay for them. 


Other information:

Instructions for Using Zoom

If instructors ask you to attend a Zoom class meeting, they will provide you a link to the session. 

Basic instructions for using Zoom

On a phone, you need to download the Zoom app:

iPhone App | Android App

If you use a Chromebook, log in with your own Google account and add the

Chrome extension

If you use Firefox, add the 

Firefox extension