Santa Clara County Resources

• The Santa Clara County Resource Guide provides you with resources that apply to students receiving public assistance (CalWORKs) and other low income individuals.

• Crisis & Help Lines for Santa Clara County.

2-1-1 Santa Clara County

When you don't know who to call, dial 2-1-1 for a free non-emergency telephone service that connects you with hundreds of community services.  This service is available 24 hours a day and wil help you find information and referrals for :

Basic Needs
Child & Elder Care
Counseling
Employment Assistance
Health Services
Immigration Assistance
Volunteering & Donating
Everday needs in times of crisis

City of Santa Clara Affordable Housing

This website provides contact information about various affordable housing options in the city of Santa Clara.      

Bill Wilson Center Transitional Living Program
(for youth ages 16-22)

Drop-In Center (in downtown San Jose; helps homeless at-risk youth, ages 12-22)

Contact: Lynn Morison, Director of Transitional Housing
3490 The Alameda
Santa Clara, CA 95050
(408) 925-0229 / (408) 243-0222
bwcmail@billwilsoncenter.org
www.billwilsoncenter.org

Emergency Housing Consortium
Offers emergency, transitional, and permanent affordable housing. Emergency shelter varies from night-by-night stays to 60-day programs. Transitional housing is longer-term temporary housing, ranging from 90 days to 2 years. Our permanent, affordable housing is available to individuals, 2-person households, and families with children.

Contact: Michelle Covert
150 Almaden Ave. Suite 500
San Jose, CA 95110
(408) 294-2100 / (408) 294-2660
info@ehclifebuilders.org
http://www.ehclifebuilders.org/programs/

Utilities Assistance:

The City of Santa Clara in cooperation with the State of California has two utility assistance programs to help lower-income City of Santa Clara Municipal Utilities customers with their home electricity costs:

Home Energy Assistance Program (HEAP)
Previous recipients of the California Low Income Home Energy Assistance Program are encouraged to reapply if they still qualify. Eligibility for this program is based on monthly gross household income and household size (see financial criteria, below). For an application, or more information, please call HEAP at 971-2789, or visit the City of Santa Clara Municipal Services Office.
 

Residential Rate Assistance Program (RAP)
Silicon Valley Power, Santa Clara's municipal electric utility, also offers a Rate Assistance Program (RAP). RAP provides a 25% discount off the electric portion of the municipal utilities bill to residents who qualify through income or medical need. Note: Those who use this program must reapply and qualify every two years. There are two criteria for participation:

1. Financial criteria for RAP - You may apply for the 25% discount on the electric portion of your bill if your combined income is below the limits outlined below. To apply or to obtain more information, call or write:
   Department of Community Service and Development
   P.O. Box 1947
   Sacramento, CA 95812-1947
   (866) 675-6626
   TTY/TDD (916) 327-6318/CA Relay Service (800) 735-2929 for deaf/hearing impaired.
2. Medical criteria for RAP - Residents who use an electric device for treating a medical condition may also qualify for the rate discount. Note: it is not necessary to be in the low-income category to quality for a Medical RAP. You will need a doctor's certification indicating the need for the device. To apply for a Medical RAP discount or to obtain more information, please call or write: City of Santa Clara
   Municipal Services Division
   1500 Warburton Avenue
   Santa Clara, CA 95050
   (408) 615-2305

Financial Criteria for HEAP/RAP  Santa Clara residents whose combined household income is within the limits shown below may apply for HEAP/RAP programs. Proof of income will be required.