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Disability Resource Center
More Alike Than Different
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PROCEDURES
FOR REQUESTING INFORMATION
IN ALTERNATE MEDIA
Student requests for instructional information in alternate media should
be directed to the Disability Resource Center (DRC) or the Vice President
of Student Services. The DRC staff will be familiar with the guidelines
for producing information in alternate media, know how to produce or
obtain all types of alternate media as quickly as possible and have access
to the equipment, materials and/or outside resources to produce alternate
media. Student requests for instructional information in alternate media
will receive primary consideration for production.
Requests for college-wide information (e.g., college catalog,
schedules, brochures) in alternate media from students
or the general public should also be sent to the DRC department
or the VP of Student Services. College-wide information
in alternate media will be made available upon request.
The college will provide materials of interest (e.g.,
student body communications, club information, newsletters)
to a broad audience in alternate media upon request.
The DRC has established an internal procedure and
form(s) for tracking requests for information in alternate media.
(See attached DRC request
form in PDF; See attached
DRC request form in Word.)
To ensure that instructional information is available when
needed, students are encouraged to make requests for material
in alternate media when they register for classes. The
DRC offers Priority Registration for students registered
within the program.
Priority will be given to instructional materials required
or essential to the course. The determination
of which materials are required is to be made by the
instructor of the course in consultation with the DRC
department.
Students who request information in Electronic-text
(E-text) must show proof of textbook purchase
prior to receiving the information in alternate
media.
Students who request/require textbook scanning must provide
a copy of the textbook. The scanning of textbooks as a
means of providing instructional information in alternate
media will necessitate the removal of the bookbinding.
The book will be rebound with a spiral binding and returned
to the student once it has been converted to alternate
media.
Students who request information in an alternate format
(such as audio, large print, Braille, or electronic text),
through a contract provider or through an institutional
membership (such as Recording for the Blind and Dyslexic)
must sign an agreement stating that they will not share,
copy or sell the material, and they will not allow anyone
else to do so. Students must also return the information
to the DRC at the end of the semester for which the information
was requested especially if they sell their book.
Student requests for instructional information
in alternate media will be processed as quickly
as possible based upon the type of alternate
media requested and the amount of information
needing to be converted to an alternate text format. Delays
in the selection, ordering and receipt of textbooks can
have an impact on how quickly textbooks can be
provided in alternate text formats; however,
the college will do everything possible to ensure
that students are provided with the information
as quickly as possible.
Large requests for information in alternate media (such
as entire textbooks) may be outsourced to the California
Community College Alternate Text Production Center (ATPC).
In order to get the information to the student as quickly
as possible, it may be necessary for the ATPC to arrange
to have the information (chapters) shipped to the college
in installments that follow the course syllabus.
Every effort will be made to produce instructional materials
such as syllabi, handouts, quizzes, tests and other course
assignments in alternate media within a 3-5 (instructional)
day timeframe. Audio and specialized formats (e.g., chemistry,
music and mathematics) will require additional time for production.
(Download
these Internal Procedures in PDF;
Download
these Internal Procedures in Word.)
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All college information or academic materials are available in alternate media upon request at (408) 848-4865.
For more DRC information, call 408-848-4865 or TTY at 408-846-4924.
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5055 Santa Teresa Boulevard