BOT191C: WORKPLACE SKILLS
Workplace Skills teaches skills vital to workplace success. The topic for 191C is Problem-Solving. Need not be taken in sequence. This is a pass/no pass course.
- Select three problems and prepare solutions.
- Assess the cause of three problems.
- List four customer expectations.
- Demonstrate action steps and follow-up plans for dealing with customer expectations.
- Create and interpret two charts and graphs.