BOT191A: WORKPLACE SKILLS
Workplace Skills teaches skills vital to workplace success. The topic for 191A is Interpersonal Communication. Need not be taken in sequence. This is a pass/no pass course.
- Compare three different styles of interpersonal communication.
- Demonstrate effectively stating own needs and opinions.
- Examine four roadblocks to good listening.
- Compare four basic personality types.
- Illustrate three methods of active listening.